Support
Stuck, found a bug, or have an idea? Email gainsmith@humenhuk.com. Every email gets read.
Common questions
How do I cancel my free week or subscription?
On your iPhone, open Settings › your name › Subscriptions › Gainsmith and tap Cancel Subscription. In Gainsmith, you can also go to You › Manage. To avoid being charged, cancel at least 24 hours before your free week ends.
How do I get a refund?
Apple handles all payments, so refunds are requested from Apple at reportaproblem.apple.com.
How do I delete my data?
In Gainsmith, go to You › Erase all data and start over. Deleting the app also removes everything. Weigh-ins Gainsmith wrote to Apple Health can be deleted in the Health app.
Why doesn't “Describe it” work on my iPhone?
It uses Apple Intelligence, which runs on iPhone 15 Pro and newer with Apple Intelligence turned on in Settings › Apple Intelligence & Siri. Barcodes, staples, copy yesterday and quick add work on every iPhone.
A barcode isn't found
Gainsmith looks barcodes up in Open Food Facts, a free database anyone can add to. If a product is missing, use Quick add with the numbers on the label, or add the product to Open Food Facts so it works for everyone.
Does Gainsmith work with Apple Health?
Yes, if you connect it. Weigh-ins from your smart scale come in, the weigh-ins you log go back to Health, and workouts mark your training days. Turn it on in You › Apple Health.
Is Gainsmith medical advice?
No. Gainsmith gives general fitness and nutrition guidance. If you have a health condition, or you've lost weight without trying, talk to a doctor first.
If eating feels hard
If food or your body feels like a struggle, free and confidential help is available: